FAQ

Frequently Asked Questions (FAQ)

1. Where do you ship?

Stylehubs.us currently ships within the United States only. We do not offer international shipping at this time.

2. How long does order processing take?

All orders are processed within 1–2 business days (Monday to Friday, excluding U.S. public holidays).

3. How long does shipping take?

  • Standard Shipping:
    Total estimated delivery time is 4–7 business days (including handling and transit).

  • Transit Time:
    Once shipped, delivery usually takes 3–5 business days.

  • Expedited / Fast Shipping:
    Available for eligible orders. Delivery time and cost are calculated and displayed at checkout based on your location.

4. How can I track my order?

Once your order is shipped, you will receive a tracking number by email.
You can track your shipment through the carrier’s official website or via the tracking tool available on our store.

5. Can I change or cancel my order?

Orders can be cancelled within 12 hours of placement.
Once an order has entered processing or has been shipped, it cannot be cancelled and must follow our Return & Refund Policy.

6. What is your return policy?

We offer a 30-day return policy starting from the date of delivery.
Returned items must be:

  • Unused and unworn

  • In original packaging

  • With all tags intact

For complete details, please refer to our Return & Refund Policy page.

7. Who pays for return shipping?

  • Customer responsibility: Change-of-mind or non-defective returns

  • Stylehubs.us responsibility: If the item is damaged, defective, or incorrect

8. When will I receive my refund?

Once your return is received and inspected, approved refunds are issued to the original payment method within 10 business days, depending on your bank or payment provider.

9. What payment methods do you accept?

We accept secure online payments through trusted payment providers available at checkout.
All transactions are protected with SSL encryption to ensure payment security.

10. What should I do if my item arrives damaged or incorrect?

Please contact us within 48 hours of delivery and provide clear photos of the item and packaging. Our support team will assist you promptly.

11. How can I contact customer support?

You can reach Stylehubs.us through:

  • Email support

  • Live chat (available on our website)