FAQ
Frequently Asked Questions (FAQ)
1. Where does StyleHubs ship?
StyleHubs currently ships within the United States of America only. We are working to expand our shipping services to more locations in the future.
2. How long does it take to process an order?
Orders are usually processed within 1–2 business days (Monday to Friday, excluding public holidays). Once your order has been processed, it will be shipped to the address provided at checkout.
3. How long does delivery take?
Delivery time depends on your location and the shipping method selected.
Standard Shipping: 4–7 business days
Transit Time: 3–5 business days after dispatch
Express / Fast Shipping: Available at checkout with delivery time and cost calculated based on your location.
4. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment through the courier’s website or through the tracking page available on our store.
5. Can I cancel or modify my order?
Orders can be canceled or modified within 12 hours of purchase. After this time, if the order has already entered processing or has been shipped, cancellation may not be possible.
6. What is the return policy?
StyleHubs offers a 30-day return policy starting from the date the order is delivered. To be eligible for a return, the item must be:
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Unused and in original condition
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Returned with original packaging and tags
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Accompanied by proof of purchase
For full details, please review our Return & Refund Policy page.
7. Who is responsible for return shipping?
Return shipping responsibility depends on the situation:
Customer Responsibility: If the return is due to a change of mind.
StyleHubs Responsibility: If the product arrives damaged, defective, or if the wrong item was delivered.
8. When will I receive my refund?
Once the returned item is received and inspected, approved refunds will be issued to the original payment method within 7–10 business days.
9. What payment methods are accepted?
StyleHubs accepts secure online payments through trusted payment providers available at checkout. All payments are processed through secure and encrypted systems to protect customer information.
10. What should I do if I receive a damaged or incorrect item?
If your item arrives damaged, defective, or incorrect, please contact our support team within 48 hours of delivery and provide clear photos of the product and packaging. Our team will assist you in resolving the issue as quickly as possible.
11. How can I contact StyleHubs customer support?
You can contact our customer support team through:
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24/7 Live Chat on our website
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Email Support
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Phone Support during business hours
Our team is always ready to help with any questions or concerns.